SALE: 290€ off all available snowboards & splitboards with code: thankyou / 40% off all clothing with code: verymuch / photobook for free with code: booksmatter
SALE: 290€ off all available snowboards & splitboards with code: thankyou / 40% off all clothing with code: verymuch / photobook for free with code: booksmatter
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SHIPPING


Orders are shipped by our shipment service provider GLS or sometimes UPS.


Shipping costs and delivery times


GERMANY
, standard shipping costs:
7 € including shipping, insurance and packaging costs for orders up to 400€.

15 € including shipping, insurance and packaging costs for orders over 400€.
Delivery time: 1-3 days*, Monday to Saturday.

SWITZERLAND, standard shipping costs:
30 € including shipping, insurance and packaging costs.
Delivery time: 1-3 days*, Monday to Saturday.

EUROPE, standard shipping costs:
10 € including shipping, insurance and packaging costs for orders up to 400€.
30 € including shipping, insurance and packaging costs for orders over 400€.
Delivery time: 2-5 days*, Monday to Saturday.
 

CANADA / US, standard shipping costs:
90 € including shipping, insurance and packaging costs.
Delivery time: 3-10 days*, Monday to Saturday.

JAPAN, standard shipping costs:
150 € including shipping, insurance and packaging costs.
Delivery time: 5-15 days*, Monday to Saturday.

International (rest of the world), standard shipping costs:
60 € including shipping, insurance and packaging costs.
Delivery time: 5-15 days*, Monday to Saturday.

*The given delivery times apply in the regular case, but cannot be guaranteed.

All products are available and will be forwarded for delivery after receipt of payment. Usually all orders are ready to ship within 24 hours.

In case of orders from the outside of the EU, the country of destination may apply import taxes, custom taxes and fees on top of the shipping costs. Custom duties on imports and taxes are charged by the according custom office and need to be paid by the addressee. The amount of custom duties depends on the import conditions of the recipient country and can be charged prior and after the delivery. You can gather further information from your custom office.



Tracking

As soon as your order has been shipped, we will send you a confirmation e-mail. The e-mail contains a tracking number by our shipping service provider. With the help of this number you can check the whereabouts of your order at your convenience.

Of course, you can also check the status of your order in the “My Order” category of “MY ACCOUNT”.

KONVOI SNOWBOARDS IS FULFILLED BY GRUBER LOGISTIK.